Return Policy

Return Policy:

You may return your order within 45 days of purchase, and the refund will be issued to the original method of payment. All items must be unworn with original tags still attached with original proof of purchase or gift receipt.

Items purchased in full or in part with Loaded Value may only be exchanged for merchandise of equal or greater value. Loaded Value cannot be reissued, and store credit or gift cards are not available. If an exchange is declined, the Loaded Value used is forfeited.

If you’d like to exchange an item and are local to the park, we can process the exchange in-store. If you plan to return the item by mail, we will issue a refund for the original purchase and assist you in placing a new order for the correct item. For online orders please include the following:

• Your original receipt
• Contact information including email address
• Details of the item being returned, including a brief explanation as to why it is being returned

Price Matching Policy

If we mark down a regularly priced item within 14 days of your purchase, let us know—we’ll refund the difference! Please note that clearance, final sale, and other specially discounted items are not eligible for price matching.

We cannot issue store credit for returns.

Please note that returns cannot be accepted for clearance, customized apparel, mystery boxes, special holiday merchandise or foundation items. We appreciate your understanding!